How to Fix Bad Module Info Has Stopped Working Error on Windows

The “Bad Module Info has stopped working” error is one of those frustrating crashes that seem to appear out of nowhere — especially while playing games or using graphic-intensive applications. It’s most commonly reported by Windows 10 and Windows 11 users, particularly in games built with Unreal Engine (like Fortnite, PUBG, and ARK: Survival Evolved).

This error usually appears with a crash message like: “Bad_Module_Info has stopped working.”

or “The application has stopped responding and needs to close.”

The cause can range from incompatible display drivers to memory issues, fullscreen optimizations, or Windows compatibility conflicts. In this guide, we’ll show you all the reliable methods to fix the “Bad Module Info” error on Windows step-by-step.

1. Restart Your PC

As simple as it sounds, restarting your computer often clears temporary memory and background conflicts that can cause this issue.

1. Save any open work.
2. Click Start → Power → Restart.
3. Once your PC restarts, reopen the game or app to see if the problem is resolved.

If the error returns, continue with the steps below.

2. Update Your Graphics Drivers

Outdated or corrupted GPU drivers are the most common cause of the “Bad Module Info” crash error, especially in games.

To update drivers manually:

1. Press Windows + X and select Device Manager.
2. Expand Display adapters.
3. Right-click your graphics card (e.g., NVIDIA, AMD, or Intel) and choose Update driver.
4. Click Search automatically for drivers.

If Windows doesn’t find a new version, download the latest drivers manually:

• NVIDIA: nvidia.com/Download
• AMD: amd.com/en/support
• Intel: intel.com/download-center

After installation, restart your PC and check if the error persists.

3. Disable Fullscreen Optimizations

Fullscreen optimization is designed to improve game performance, but in some cases, it causes compatibility issues leading to the “Bad Module Info” error.

1. Right-click the game’s .exe file or shortcut and select Properties.
2. Go to the Compatibility tab.
3. Check Disable fullscreen optimizations.
4. Click Apply → OK.

Now relaunch the game and see if it runs smoothly.

4. Run the Game in Compatibility Mode

Running the game in compatibility mode can help if it’s not fully optimized for your current Windows version.

1. Right-click the game’s .exe file and select Properties.
2. In the Compatibility tab, check Run this program in compatibility mode for:
3. Choose Windows 8 or Windows 7 from the list.
4. Also check Run this program as an administrator.
5. Click Apply → OK.

Then launch the game again to test if the issue is gone.

5. Disable Game Bar and Background Recording

The Xbox Game Bar and background recording can sometimes interfere with games and cause crashes.

To disable these features:

1. Press Windows + I to open Settings.
2. Go to Gaming → Captures.
3. Turn off Record what happened and Background recording.
4. Also go to Gaming → Xbox Game Bar and turn it Off.

Restart your PC and check if the game runs without the error.

6. Update Windows

Microsoft frequently releases patches that address compatibility and stability issues with apps and games.

To check for updates:

1. Press Windows + I → Windows Update.
2. Click Check for updates.
3. Install all available updates and restart your PC.

After rebooting, open your game or app to see if the crash persists.

7. Check for Memory Issues

The “Bad Module Info” error can sometimes occur due to faulty or overloaded system memory (RAM).

To test your memory:

1. Press Windows + R, type mdsched.exe, and press Enter.
2. Choose Restart now and check for problems.
3. Your system will reboot and automatically run the Windows Memory Diagnostic Tool.

If any errors are detected, consider reseating your RAM or replacing faulty modules.

8. Verify and Repair Game Files

If the error happens only in one specific game, the game files may be corrupted. Most game platforms (like Steam, Epic Games Launcher, or Xbox App) include a repair option.

For Steam:

1. Open Steam and go to Library.
2. Right-click the game → Properties.
3. Go to Installed Files → Verify integrity of game files.

For Epic Games:

1. Open Epic Games Launcher.
2. Go to Library → click the three dots (⋯) under the game → select Verify.

Once done, restart your PC and relaunch the game.

9. Turn Off Background Apps

Too many background apps running simultaneously can cause memory conflicts and trigger crashes.

To disable them:

1. Press Windows + I → Apps → Installed apps.
2. Click App execution aliases or Startup apps.
3. Turn off unnecessary background apps.

You can also press Ctrl + Shift + Esc → Task Manager → Startup tab and disable non-essential startup programs.

10. Disable Windows Game Mode

Game Mode is meant to optimize performance, but it can sometimes create driver conflicts leading to errors.

To disable it:

1. Press Windows + I → Gaming → Game Mode.
2. Toggle Game Mode to Off.

Restart your computer and launch your game again.

11. Update or Reinstall the Game

If you still get the “Bad Module Info” error, try updating or reinstalling the affected game.

1. Uninstall the game from Settings → Apps → Installed apps.
2. Reboot your PC.
3. Reinstall it from your game launcher (Steam, Epic, etc.).

A fresh installation often removes broken configuration files that cause crashes.

12. Perform a Clean Boot

A Clean Boot starts Windows with minimal drivers and background programs, which can help isolate the cause of the crash.

1. Press Windows + R, type msconfig, and press Enter.
2. Under the Services tab, check Hide all Microsoft services.
3. Click Disable all.
4. Go to the Startup tab and click Open Task Manager.
5. Disable all startup programs.
6. Restart your PC and test the game.

If the error doesn’t appear, re-enable services one by one to find the culprit.

13. Adjust Virtual Memory (Page File)

If your RAM is limited, increasing virtual memory can stabilize performance and reduce crashes.

To increase virtual memory:

1. Press Windows + S, type Advanced system settings, and press Enter.
2. Under Performance, click Settings → Advanced → Virtual memory → Change.
3. Uncheck Automatically manage paging file size for all drives.
4. Select your system drive (C:), choose Custom size, and set:
   • Initial size: 1.5 × your RAM (in MB)
   • Maximum size: 3 × your RAM (in MB)
5. Click Set → OK → Apply, then restart your PC.

This helps prevent memory-related crashes in resource-heavy applications.

14. Reinstall Graphics Drivers (Clean Install)

If updating drivers didn’t work, performing a clean installation can resolve underlying corruption.

1. Download Display Driver Uninstaller (DDU) from its official site.
2. Boot into Safe Mode.
3. Run DDU to completely remove your current graphics driver.
4. Restart your PC and install the latest driver manually from your GPU manufacturer’s website.

This ensures no old driver files are left behind that could conflict with new installations.

15. Update BIOS or Firmware (Advanced)

In rare cases, outdated BIOS or motherboard firmware can cause system instability.

1. Visit your PC or motherboard manufacturer’s website.
2. Download the latest BIOS update compatible with your model.
3. Follow the official instructions carefully to update your BIOS.

Once updated, the error should no longer appear during games or system-intensive tasks.

Wrapping Up

The “Bad Module Info has stopped working” error on Windows usually indicates a driver conflict, fullscreen optimization issue, or memory problem.

Start with simple fixes like updating your GPU drivers, disabling fullscreen optimizations, and running the game in compatibility mode. If that doesn’t work, try verifying game files, disabling Game Mode, or performing a clean boot to isolate the issue.

With these solutions, your games and applications should run smoothly again — without the random crashes or error pop-ups.