How to Fix Copilot Showing Blank Screen in Windows 11

If Microsoft Copilot opens but displays a blank or white screen instead of loading content, it can prevent you from accessing AI assistance features in Windows 11. This issue may appear after a Windows update, account sync issue, corrupted app cache, or network-related glitch.

Copilot in Windows 11 relies on web-based components and Microsoft account services. When these services fail to load properly, the app may open but remain empty or unresponsive. In most cases, the problem is caused by corrupted system cache, broken WebView components, network misconfiguration, or account authentication issues.

If Copilot is showing a blank screen on your Windows 11 PC, follow the step-by-step fixes below.

How to Fix Copilot Showing Blank Screen in Windows 11

Follow the solutions in order. After completing each step, reopen Copilot to check whether the issue is resolved.

1. Restart Windows Explorer

Copilot integrates with the Windows shell. Restarting Explorer can resolve temporary UI glitches.

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Locate Windows Explorer under the Processes tab.
3. Select it and click Restart.
4. Wait for the desktop to refresh.
5. Open Copilot again.

If the issue was caused by a temporary shell glitch, this should fix it immediately.

2. Check Your Internet Connection

Copilot requires an active internet connection to load content.

1. Press Windows + I to open Settings.
2. Go to Network & Internet.
3. Confirm that you are connected to Wi-Fi or Ethernet.
4. Open a web browser and verify that websites load properly.
5. Restart your router if necessary.

If your connection is unstable or restricted by firewall/VPN, Copilot may fail to display content.

3. Sign Out and Sign Back Into Your Microsoft Account

Authentication issues can prevent Copilot from loading.

1. Open Settings.
2. Go to Accounts.
3. Click Your info.
4. Select Sign in with a local account instead (temporary).
5. Restart your PC.
6. Go back to Accounts and sign in again with your Microsoft account.
7. Open Copilot.

Re-authenticating your account refreshes token-based services used by Copilot.

4. Repair or Reset Copilot

If the Copilot app files are corrupted, repairing or resetting may resolve the issue.

1. Press Windows + I.
2. Go to Apps > Installed apps.
3. Locate Microsoft Copilot.
4. Click the three-dot menu and select Advanced options.
5. Click Repair first.
6. If the problem persists, click Reset.
7. Restart your PC.

Repair keeps app data intact, while Reset restores default settings.

5. Repair Microsoft Edge WebView2 Runtime

Copilot relies on the WebView2 component to render web content.

1. Press Windows + I.
2. Go to Apps > Installed apps.
3. Find Microsoft Edge WebView2 Runtime.
4. Click the three dots and choose Modify.
5. Select Repair.
6. Restart your PC.

If WebView2 is corrupted, Copilot may display a blank interface.

6. Disable VPN or Proxy

Network routing restrictions can block Copilot services.

1. Open Settings.
2. Go to Network & Internet.
3. Click VPN and disconnect active connections.
4. Select Proxy and turn off Use a proxy server.
5. Restart Copilot.

After disabling these, check if Copilot loads properly.

7. Update Windows 11

Copilot blank screen issues can occur due to system bugs fixed in later updates.

1. Press Windows + I.
2. Go to Windows Update.
3. Click Check for updates.
4. Install any available updates.
5. Restart your PC.

Keeping Windows updated ensures compatibility with Copilot services.

8. Run System File Checker (SFC)

Corrupted system files may interfere with Copilot.

1. Press Windows + S and search for Command Prompt.
2. Right-click and select Run as administrator.
3. Enter: sfc /scannow
4. Press Enter.
5. Wait for the scan to complete.
6. Restart your PC.

This repairs damaged system files automatically.

9. Re-register Copilot Using PowerShell

If the app is not loading properly, re-registering it may help.

1. Press Windows + X and select Windows Terminal (Admin).
2. Enter the following command: Get-AppxPackage -allusers Microsoft.Copilot | foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
3. Press Enter.
4. Restart your PC.

This reinstalls the Copilot app components without affecting personal data.

Conclusion

If Copilot shows a blank screen in Windows 11, the issue is typically caused by internet connectivity problems, corrupted app files, account authentication issues, or damaged WebView2 components. In most cases, restarting Explorer, repairing WebView2, resetting Copilot, or updating Windows resolves the problem quickly.

By following the structured troubleshooting steps above, you should be able to restore Copilot functionality and eliminate the blank screen issue. If the problem persists even after re-registering the app, deeper system repair or account-level troubleshooting may be required.