When setting up or using Windows 11, you may encounter the message “Couldn’t connect to the network, keep your device on, and we’ll look for solutions.” This usually appears during initial setup (OOBE) or when trying to connect to Wi-Fi, and it can prevent you from proceeding or accessing the internet.
This issue is typically caused by network adapter problems, driver issues, incorrect Wi-Fi credentials, or temporary glitches in Windows setup. In some cases, router configuration or signal problems can also trigger this error.
In this guide, we’ll walk you through effective methods to fix this network connection issue in Windows 11.
How to Fix “Couldn’t Connect to the Network” in Windows 11
Before applying the fixes below, ensure your Wi-Fi network is working properly and that other devices can connect without issues. The methods below are arranged from basic troubleshooting to more advanced solutions.
1. Restart Your PC and Router
Temporary glitches can cause connection failures.
- Restart your Windows 11 PC.
- Turn off your router and modem.
- Wait 30–60 seconds and turn them back on.
- Try connecting to the network again.
This refreshes both your system and network.
2. Re-enter Wi-Fi Credentials
Incorrect passwords can prevent connection.
- Select your Wi-Fi network.
- Click Forget (if already saved).
- Reconnect and enter the correct password carefully.
Ensure there are no typing errors.
3. Use Ethernet Connection (If Available)
A wired connection can bypass Wi-Fi issues.
- Connect your PC to the router using an Ethernet cable.
- Continue setup or troubleshooting.
This helps confirm whether the issue is Wi-Fi-specific.
4. Enable/Disable Airplane Mode
Toggling network settings can reset connections.
- Press Windows + A to open Quick Settings.
- Turn Airplane mode on, then off.
- Try connecting again.
This refreshes wireless adapters.
5. Update or Reinstall Network Drivers
Driver issues can block connectivity.
- Press Windows + X and open Device Manager.
- Expand Network adapters.
- Right-click your Wi-Fi adapter and select Update driver.
- Choose Search automatically for drivers.
If needed:
- Uninstall the adapter.
- Restart your PC to reinstall drivers automatically.
6. Use Command Prompt to Reset Network
Resetting network components can fix deeper issues.
- Open Command Prompt as administrator.
- Run the following commands one by one:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns - Restart your PC.
This resets network configurations.
7. Bypass Network Requirement During Setup (OOBE)
If the error occurs during Windows setup, you can bypass it.
- Press Shift + F10 to open Command Prompt.
- Type:
OOBE\BYPASSNRO - Press Enter and wait for the system to restart.
- Choose I don’t have internet and continue setup.
This allows you to proceed without connecting to a network.
8. Check Router Settings
Router configuration may block connections.
- Ensure MAC filtering is disabled.
- Check if the network is not hidden or restricted.
- Restart the router and try again.
Proper router settings are essential for connectivity.
9. Reset Network Settings in Windows
If the issue persists, reset all network settings.
- Press Windows + I to open Settings.
- Go to Network & Internet > Advanced network settings.
- Click Network reset.
- Confirm and restart your PC.
This restores network settings to default.
Conclusion
The “Couldn’t connect to the network” error in Windows 11 can be frustrating, especially during setup. However, it is usually caused by simple issues like driver problems, incorrect credentials, or temporary glitches.
By following the steps in this guide—from restarting your router to resetting network settings—you can quickly resolve the issue and restore connectivity. Once fixed, your system should connect to the network without any problems.
