How to Fix “Incorrect PIN Too Many Times” Error on Windows 11

The “Incorrect PIN too many times” error in Windows 11 appears when you enter the wrong Windows Hello PIN repeatedly. As a security measure, Windows temporarily locks PIN sign-in to prevent unauthorized access.

While this can be frustrating, you can still regain access using your password and reset your PIN. In this guide, we will walk you through how to fix this issue step by step.

How to Fix “Incorrect PIN Too Many Times” Error in Windows 11

Follow the methods below to unlock your account and reset your PIN.

1. Wait for the Lockout Timer

Windows may temporarily block PIN entry.

1. Wait for the lockout duration (usually a few minutes).
2. Try entering your PIN again.

If you’re unsure, proceed with alternative methods below.

2. Sign In Using Your Password

You can always use your account password instead of a PIN.

1. On the login screen, click Sign-in options.
2. Select the password icon.
3. Enter your Microsoft account or local account password.

This allows you to access your system immediately.

3. Reset Your PIN from the Login Screen

If you forgot your PIN:

1. On the login screen, click I forgot my PIN.
2. Sign in with your Microsoft account password.
3. Verify your identity (email or phone code).
4. Create a new PIN.

4. Reset PIN from Settings (After Login)

Once you’re logged in:

1. Press Windows + I to open Settings.
2. Go to Accounts → Sign-in options.
3. Click PIN (Windows Hello).
4. Select I forgot my PIN or Change PIN.
5. Follow the prompts.

5. Delete the NGC Folder (Advanced Fix)

If PIN reset fails, clear stored PIN data.

1. Boot into Safe Mode or log in with password.
2. Open File Explorer.
3. Navigate to: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
4. Take ownership of the folder if required.
5. Delete all contents inside the NGC folder.
6. Restart your PC.
7. Set up a new PIN from Settings.

6. Check Internet Connection

PIN reset may require online verification.

1. Ensure your PC is connected to the internet.
2. Retry the reset process.

7. Update Windows

System bugs may cause PIN issues.

1. Press Windows + I.
2. Go to Windows Update.
3. Click Check for updates.
4. Install updates and restart.

Important Notes

• Your password always works, even if PIN fails
• PIN is device-specific, not your account password
• Multiple failed attempts trigger temporary lockouts

Conclusion

The “Incorrect PIN too many times” error in Windows 11 is a security feature designed to protect your account. While it may block access temporarily, you can quickly regain control using your password and resetting your PIN.

By waiting for the lockout period, signing in with your password, resetting your PIN, clearing the NGC folder if needed, and ensuring proper connectivity and updates, you can resolve the issue and restore normal access to your system.