How to Fix Logitech Flow Not Working on Windows 11

Logitech Flow is a powerful feature that lets you seamlessly control multiple computers using one mouse and keyboard. With Flow, you can move your cursor across screens, copy files, and even transfer text between devices — as long as both systems are connected to the same network.

However, on Windows 11, some users report that Logitech Flow stops working, fails to detect other computers, or won’t move the cursor between systems. This issue can occur due to network misconfiguration, firewall blocking, or software bugs in Logitech Options or Options+.

If Logitech Flow isn’t working on your Windows 11 PC, here’s a complete guide to help you fix it.

1. Restart Both Computers

Before diving into settings, start with a quick reboot on all devices that use Logitech Flow.

1. Save your work on both PCs.
2. Restart each computer.
3. Reconnect to the same Wi-Fi or LAN network.
4. Launch Logitech Options or Options+ again.

A simple restart refreshes the network connection and resets any temporary glitches in the Flow service.

2. Check That Both Computers Are on the Same Network

Logitech Flow only works when all connected computers are on the same local network.

1. On both PCs, press Windows + I → Network & Internet.
2. Make sure both are connected to the same Wi-Fi name or wired LAN network.
3. If you’re using Ethernet, ensure both PCs are connected to the same router or switch.
4. Disable any VPN connections temporarily, as VPNs can block Flow traffic.

If the computers are on different subnets or virtual networks, Flow won’t detect them.

3. Ensure Logitech Options or Options+ Is Installed and Up to Date

Logitech Flow works through the Logitech Options or Options+ software. If either is outdated or corrupted, Flow may not function.

To update or reinstall Logitech Options+:

1. Press Windows + R, type appwiz.cpl, and press Enter.
2. Locate Logitech Options or Logitech Options+, right-click it, and select Uninstall.
3. Download the latest version from Logitech’s official website.
4. Install it on all PCs using Flow.
5. Open the app, sign in with the same Logitech account, and re-enable Flow.

Make sure both systems are running the same version of the software — mismatched versions can cause connectivity issues.

4. Re-enable Logitech Flow

Sometimes Flow itself becomes disabled after updates or changes in network configuration.

1. Open Logitech Options+.
2. Select your connected mouse or keyboard.
3. Click the Flow tab.
4. Turn off Enable Flow, wait a few seconds, then turn it back on.
5. Verify that both computers appear in the Flow interface.

If they don’t, click Add computer manually and follow the on-screen instructions to reconnect.

5. Allow Logitech Flow Through Windows Firewall

Windows Firewall might block Logitech Flow’s network communication between computers.

To allow Flow through the firewall:

1. Press Windows + R, type control, and press Enter.
2. Go to System and Security → Windows Defender Firewall → Allow an app or feature through Windows Defender Firewall.
3. Click Change settings.
4. Scroll down and ensure Logi Options+, Logi Options, and Logi Flow are checked for both Private and Public networks.
5. Click OK to save changes.

If you’re using a third-party firewall or antivirus suite, add Logitech Options+ as an exception there too.

6. Check Network Discovery and File Sharing Settings

Flow requires network discovery and file sharing to be enabled so the PCs can see each other.

1. Press Windows + I → Network & Internet → Advanced network settings.
2. Click Advanced sharing settings.
3. Turn on:
   • Network discovery
   • File and printer sharing
4. Save changes.

Restart both PCs, then try using Flow again.

7. Turn Off Private or Public Firewall Temporarily (For Testing)

If Flow still doesn’t detect the other system, temporarily disable your firewall to check if that’s the cause.

1. Press Windows + I → Privacy & security → Windows Security.
2. Select Firewall & network protection.
3. Choose your active network and toggle the firewall Off temporarily.

Try moving your cursor between computers. If Flow now works, re-enable the firewall and add Logitech Flow as an exception (see Step 5).

8. Disable VPN or Proxy Connections

VPNs or proxy servers can block local device communication, which Logitech Flow relies on.

1. Disconnect from any VPN apps (like NordVPN, ExpressVPN, or built-in Windows VPN).
2. Press Windows + I → Network & Internet → Proxy.
3. Turn off Use a proxy server.

Once done, restart Logitech Options+ and test Flow again.

9. Restart the Logitech Options+ Background Service

Sometimes, the background service responsible for handling Flow can crash. Restarting it often resolves the issue.

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Go to the Processes tab.
3. Find and end these processes (if running):
   • Logi Options+ Service
   • Logi Flow Service
4. Close Task Manager and relaunch Logitech Options+.

This refreshes the connection between the Flow service and your network.

10. Sync Time and Date on Both Computers

Flow may fail if your systems have mismatched clocks or time zones.

1. On both PCs, press Windows + I → Time & language → Date & time.
2. Turn on Set time automatically and Set time zone automatically.
3. Click Sync now.

After syncing, restart the Flow service or reopen Logitech Options+.

11. Reset Logitech Flow Configuration

If none of the above works, reset Flow’s configuration files.

1. Close Logitech Options+.
2. Press Windows + R, type: %appdata%\LogiOptionsPlus and press Enter.
3. Delete the Flow folder.
4. Restart your PC and open Logitech Options+ again.
5. Re-enable Flow and reconnect your computers.

This forces Logitech Options+ to rebuild its network configuration from scratch.

12. Update Network Adapter Drivers

An outdated or buggy network driver can prevent Flow from detecting devices on your LAN.

1. Press Windows + X → Device Manager.
2. Expand Network adapters.
3. Right-click your Wi-Fi or Ethernet adapter → Update driver.
4. Choose Search automatically for drivers.

If no update is found, visit your PC manufacturer’s support page to download the latest network driver manually.

After updating, restart your PC and test Logitech Flow again.

13. Reinstall Logitech Flow Completely

If nothing else works, perform a clean reinstall of the Logitech software on both computers.

1. Uninstall Logitech Options+ via Control Panel → Programs → Uninstall a program.
2. Delete residual files by running this in Run (Windows + R): %appdata%\LogiOptionsPlus Delete everything inside.
3. Restart your PC.
4. Download and install the latest version from the Logitech Options+ website.
5. Log in with your Logitech account and reconfigure Flow.

This should resolve any corrupted installation files or mismatched versions.

14. Check for Windows Updates

Outdated Windows components can sometimes break peripheral software.

1. Press Windows + I → Windows Update.
2. Click Check for updates.
3. Install all pending updates.
4. Restart your PC.

Then try running Logitech Flow again.

Wrapping Up

If Logitech Flow isn’t working on Windows 11, it usually comes down to a network connectivity, firewall, or software version issue.

Start by ensuring both PCs are on the same network, Flow is enabled, and Windows Firewall allows Logitech Options+. Then, try reinstalling or updating the Logitech software, and restart the background service if necessary.

Once Flow is properly configured, you’ll be able to move your mouse across multiple computers and share files effortlessly again.