Logitech mice are widely used for everyday computing, gaming, and professional work due to their reliability and performance. However, in Windows 11, some users experience issues where the Logitech mouse is not detected, stops responding, lags, disconnects randomly, or fails to scroll properly.
These issues are commonly caused by USB port problems, outdated or corrupted drivers, wireless receiver interference, battery issues, Windows updates, or conflicts with Logitech software. In most cases, the problem is software-related rather than hardware failure.
Fixing a Logitech mouse not working in Windows 11 involves checking physical connections, updating drivers, verifying settings, and reviewing system configurations. Follow the steps below carefully.
How to Fix Logitech Mouse Not Working in Windows 11
Work through the following solutions in order and test the mouse after each step.
1. Check Physical Connection
Connection issues are the most common cause.
- Unplug the mouse.
- Plug it into a different USB port.
- Avoid using USB hubs temporarily.
- Restart your PC.
- Test the mouse again.
For wireless models, ensure the USB receiver is properly connected.
2. Replace Batteries (Wireless Mouse)
Low battery can cause erratic behavior.
- Turn off the mouse.
- Replace the batteries with new ones.
- Turn the mouse back on.
- Reconnect the USB receiver.
- Test functionality.
Rechargeable models should be fully charged.
3. Check Bluetooth Connection (If Applicable)
For Bluetooth Logitech mice:
- Open Settings.
- Go to Bluetooth & devices.
- Ensure Bluetooth is turned on.
- Remove the mouse device.
- Pair it again.
- Test movement and clicks.
Re-pairing can resolve connection instability.
4. Restart Windows Explorer
System interface glitches may affect input devices.
- Press Ctrl + Shift + Esc to open Task Manager.
- Locate Windows Explorer.
- Right-click and select Restart.
- Test the mouse again.
Restarting Explorer refreshes system UI components.
5. Update Mouse Drivers
Outdated drivers may cause detection issues.
- Press Windows + X.
- Open Device Manager.
- Expand Mice and other pointing devices.
- Right-click your Logitech mouse.
- Select Update driver.
- Restart your PC after updating.
Updated drivers improve compatibility.
6. Reinstall Mouse Drivers
If updating does not work:
- Open Device Manager.
- Right-click your Logitech mouse.
- Select Uninstall device.
- Restart Windows.
- Allow Windows to reinstall the driver automatically.
Reinstallation removes corrupted driver components.
7. Install or Update Logitech Software
Some models require companion software.
- Download the latest version of Logitech G HUB.
- Install the software.
- Launch the application.
- Check if the mouse is detected.
- Update firmware if prompted.
Outdated firmware can cause malfunction.
8. Disable USB Power Saving
Windows may turn off USB ports to save power.
- Press Windows + X.
- Open Device Manager.
- Expand Universal Serial Bus controllers.
- Right-click each USB Root Hub.
- Select Properties.
- Go to the Power Management tab.
- Uncheck Allow the computer to turn off this device.
- Click OK.
- Restart your PC.
This prevents USB disconnections.
9. Check for Windows Updates
System updates may resolve compatibility problems.
- Open Settings.
- Go to Windows Update.
- Click Check for updates.
- Install available updates.
- Restart your PC.
Updates often fix device-related bugs.
10. Try the Mouse on Another Computer
To rule out hardware failure:
- Connect the mouse to another PC.
- Test movement and clicks.
- Confirm whether it works properly.
If it fails on multiple devices, the mouse may be faulty.
11. Perform a Clean Boot
Third-party software may interfere.
- Press Windows + R.
- Type
msconfigand press Enter. - Go to the Services tab.
- Check Hide all Microsoft services.
- Disable remaining services.
- Restart Windows.
- Test the mouse again.
If it works, re-enable services gradually.
12. Reset Windows (Last Resort)
If the issue persists:
- Back up important files.
- Open Settings.
- Go to System > Recovery.
- Click Reset this PC.
- Choose Keep my files.
- Complete the reset process.
This restores system components without deleting personal data.
Final Thoughts
Logitech mouse not working in Windows 11 is usually caused by USB connection issues, outdated drivers, Bluetooth pairing problems, or power management settings rather than hardware damage. In most cases, updating drivers and disabling USB power saving resolves the issue quickly.